Billing Specialist

Billing Specialist

Grand Rapids, MI
$60,000 –$70,000
Monday–Friday 8:00–5:00
(Team is flexible: 8:30–5:30 or 9:00–6:00 options available)

We’re partnering with a well-established, highly respected professional services firm in Grand Rapids to add a Billing Specialist to their collaborative finance team. This organization operates in a large, complex environment and is known for a culture that prioritizes teamwork, pride in work, and genuine connection. Dress code is business casual, jeans are fine.

What You’ll Be Doing

Client Billing

• Review and incorporate attorney feedback into client invoices

• Prepare and send accurate, timely invoices to clients

• Manage varying daily volumes, from straightforward to more complex billing matters

Billing Inquiries

• Monitor a shared billing inbox

• Respond to billing questions with a high level of professionalism and customer service

Client Billing Systems

• Monitor client billing portals and systems

• Address rejections, questions, or issues to help ensure timely payment

What We’re Looking For

Required Qualifications

• Bachelor’s degree or equivalent relevant experience

• Strong proficiency in Excel and Microsoft Office

• Excellent communication, analytical, and mathematical skills

Nice to Have

• Prior experience in a law firm or professional services environment

• Experience with Aderant or similar legal billing systems