Collections Coordinator

Collections Coordinator

Location: Madison, WI Onsite Full-time

About the Company
Our client, a well-established Madison-based company, is seeking a Collections Coordinator to join their team. This is a great opportunity for someone who enjoys working in a collaborative, fast-paced environment where every day brings something new. If you’re detail-oriented, enjoy problem-solving, and like being part of a supportive team, this role could be a perfect fit.

• Casual dress code
• Flexible work hours
• Fun company events and team activities
• Great coworkers and supportive leadership

What You’ll Do

• Communicate with clients to resolve overdue accounts and encourage timely payments
• Review sales, service, or credit agreements to address discrepancies
• Notify the credit department of unresolved accounts
• Track and document collection activities and customer account status
• Process and post customer payments accurately and promptly

What We’re Looking For

• Two or more years of experience in accounting, collections, or customer service
• Strong Excel skills (intermediate to advanced)
• High attention to detail and accuracy
• Excellent written and verbal communication skills
• A friendly, professional approach to resolving issues

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